Our FAQ's
At RoadcruzaTyres.co.uk, we speak with 4x4 owners, off-road enthusiasts and everyday drivers looking for reliable all-terrain tyres every day. Whether you're searching for the right tyre for your vehicle, comparing tread patterns, or looking for advice on off-road tyre performance, many of the same questions come up time and time again.
To make things easier, we've created this Frequently Asked Questions section to provide clear answers to the most common queries about us, our services, 4x4 tyres, all-terrain tyres, mud-terrain tyres, tyre sizing, vehicle wheel fitments and off-road driving.
Take a look through the questions below to see if we've already covered what you're looking for. We're continually updating this page with new information and advice, but if you can't find the answer you need, please get in touch. Our team will be happy to help you choose the right tyres for your vehicle and driving requirements.
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Do your prices include VAT?
Yes. All products and services available on our website include UK Value Added Tax, currently at 20%.
VAT invoices are enclosed with delivery documentation on all orders.
Can I collect my order?
Unfortunately not. While we of course have our own UK warehouse location, we do not accept or have facilities for visitors on site.
What is the quickest way to get in touch with you?
The fastest way to reach us is via email info@roadcruzatyres.co.uk
It really is the quickest way to get a response.
Which payment methods do you accept?
We accept a variety of payment methods and their respective services, including:
- Visa
- MasterCard
- Google Pay
- Shop Pay
Payments on our website are processed through Shopify Payments.
Do you have a garage to fit wheels & tyres?
In short, 'No'. We do not. We are solely and internet based retailer of tyres, wheels and accessories.
We do however, build wheel & tyre packages prior to being shippied.
How long will my new tyres last?
The life span of your tyres depends on several factors, including driving style and tyre maintenance checks. For example, tyres used on smooth, well maintained roads will last longer than tyres used in an off road context.
Particularly on 4x4s and Off-roaders used 'off-road, we would advise checking your pressures regularly and rotating your tyres at regular intervals.
How often should I check my tyres?
Your off-road tyres, like regular road tyres, should be checked at least once a month.
If you about to take a long journey, be sure to check them before your go.
Be sure to check the air pressure and tread depth of all tyres (including the spare, if you don’t have a spare then check your sealant and air compressor if you have them.)
What sizes tyre can go on my vehicle?
How long is a piece of string?
Well, that's not quite true. Over the many years that our team have amassed with 4x4 tyre fitments, all you need to do is ask and we'll happily assist you get the right upgrade or replacement for you off-roader.
Jump on the chat window or drop us an email here.
Why does my vehicle pull to one side?
There may be a problem with the alignment of your wheels, which also cause your tyres to wear unevenly and cause them to need replacing sooner than they should.
We do not offer a wheel alignment service as we are solely online business, but this service should be available from most garages and mechanics equipped to deal with off-roaders.
What is the minimum legal tread depth for tyres?
Currently in the UK, the minimum legal tread depth for cars, vans and LCV's is 1.6mm.
For vehicle weighing over 3.5 tonnes,(Lorries & some trucks) the legal limit is 1mm.
However, we would always advise replacing your tyres before the 2-3mm mark to maintain optimum performance from your off-road tyres.
What pressure should my tyre be at?
The correct tyre pressure for your vehicle will depend on several factors, including the vehicle make and model, tyre size, load being carried, and whether you're driving on-road or off-road. As a result, recommended pressures can vary significantly from one vehicle to another.
Another consideration is Airing-down when off-roading. This is discretional but must you should always put tyres back to their correct road pressures when joining the public highway.
For the most accurate information, always follow the tyre pressure recommendations provided by your vehicle manufacturer. You can usually find these details in one of the following locations:
- Your vehicle owner's handbook
- The tyre information sticker inside the driver's door or door frame
- Inside the fuel filler flap
- Inside the glove box (on some vehicles)
Tyre pressures may be listed in either PSI (pounds per square inch) or Bar. If your vehicle has different recommendations for light loads, heavy loads, towing, or high-speed driving, make sure you select the appropriate setting for your intended use.
Maintaining the correct tyre pressure is essential for safety, tyre longevity, fuel economy, and achieving the best performance from your 4x4, all-terrain, or off-road tyres.
What do the numbers and letters on the side of a tyre mean?
Please see our 4x4 Tyre Sidewall Markings guide for the complete breakdown of these numbers and letters.
Will you assemble my wheels and tyres for me?
Yes, when you order a wheel and tyre package from us, we will fit the tyre/s to the wheel/s, install a valve/s, and balance them accordingly.
If you do not wish to have tyres mounted to wheels, please let us know by contacting us prior to, or 'immediately' after placing your order.
What are your delivery charges?
Our delivery charges vary from region to region and are calculated at the checkout prior to making payment.
You can find info here on our Shipping Policy.
Do I need to get all my tyres changed at once?
Your 4x4 pickup, van, SUV Off-roader, will perform better when all the tyres are new.
If some of your tyres are perfectly fine then changing just 2 on the same axle at a time would be an option that kinder to your wallet and your vehicle.
Due to handling and grip differences, changing them in pairs helps keep the axle consistent and maintains a smooth driving experience.
Just changing a single tyre at a time should really only be done as a last resort.